When it comes to online courses or digital products, getting a refund isn’t always straightforward. If you’ve purchased something from Sean Vosler or his companies like Increase Academy or MovableType.ai and need to request a chargeback, this guide will walk you through the entire process.
Understanding Chargebacks and When to Use Them
A chargeback is essentially a forced refund initiated through your bank or credit card company rather than the merchant. It’s an important consumer protection tool, but should typically be used as a last resort after you’ve attempted to resolve the issue directly with the seller.
Before filing a chargeback for a Sean Vosler product, I recommend first trying to contact their customer support for a refund. Chargebacks should generally be used when:
- You’ve been charged for something you didn’t purchase
- You didn’t receive the product or service you paid for
- The product or service was significantly different than advertised
- You’ve already attempted to get a refund directly but were unsuccessful
Step-by-Step Guide to Filing a Chargeback for Sean Vosler Products
1. Document Everything
Before starting the chargeback process, gather all relevant information:
- Transaction details (date, amount, merchant name)
- Order confirmations or receipts
- Product descriptions or promises made
- Screenshots of the product or course (if accessible)
- All communication with Sean Vosler or his company’s support team
- Reasons why the product didn’t meet expectations or match descriptions
These documents will serve as evidence for your chargeback claim and increase your chances of success.
2. Contact Sean Vosler’s Support First
Before jumping to a chargeback, try resolving the issue directly:
- Look for contact information on the purchase receipt or website
- Send a clear email explaining your concerns and request for refund
- Check if there’s a specific refund policy you need to follow
- Keep copies of all communications
- Allow a reasonable timeframe for response (typically 7-10 business days)
Remember to remain professional in all communications, as these might be reviewed during the chargeback process.
3. Contact Your Bank or Credit Card Company
If you don’t receive a satisfactory response, it’s time to contact your financial institution:
- Call the customer service number on the back of your card
- Explain that you want to dispute a charge
- Provide the transaction details
- Explain why you’re requesting a chargeback
- Be prepared to answer questions about your purchase
Different banks have different timeframes for filing chargebacks, but most allow between 60-120 days from the transaction date.
4. Submit Required Documentation
Your bank will likely request evidence to support your claim:
- Transaction receipts
- Communications with the merchant
- Product descriptions versus what was delivered
- Any terms and conditions from the purchase
Most banks now allow you to upload these documents through their online banking portal or mobile app.
5. Follow Your Bank’s Specific Process
Each financial institution has its own chargeback procedures:
- Some may issue a temporary credit while investigating
- The investigation typically takes 30-90 days
- You may be asked for additional information during this time
- Stay in touch with your bank representative throughout the process
Common Reasons for Filing a Chargeback Against Sean Vosler
People typically file chargebacks for Sean Vosler or MovableType.ai products for these reasons:
- Product Not as Described: The course or software didn’t contain the promised content or features
- Technical Issues: Inability to access the purchased content due to technical problems
- Unauthorized Charges: Finding unexpected subscription renewals or charges
- Non-delivery: Paying for products that were never delivered or accessible
- Quality Issues: The product quality was significantly below what was advertised
What to Expect After Filing a Chargeback
After initiating a chargeback:
- Your bank will investigate the claim
- The merchant (Sean Vosler) will have an opportunity to respond
- If the merchant doesn’t respond or your claim is valid, you’ll keep the refunded money
- If the merchant successfully disputes your claim, the charge may be reapplied
The entire process typically takes 30-90 days to complete.
Protecting Yourself in the Future
To avoid needing to file chargebacks in the future:
- Research products thoroughly before purchasing
- Read reviews from verified customers
- Check the merchant’s refund policy before buying
- Keep all receipts and confirmations
- Document any promises made during the sales process
- Use credit cards rather than debit cards for better protection
When a Chargeback Might Not Be Appropriate
There are situations where a chargeback may not be the right approach:
- If you simply changed your mind about the purchase
- If you didn’t read the terms and conditions that clearly stated the policies
- If the refund period has expired according to the stated policy
- If you’ve already received partial value from the product or service
Filing a chargeback should be your last resort after attempting to resolve issues directly with Sean Vosler or his company. While the process can seem intimidating, knowing your rights as a consumer and following the proper steps can help you recover your funds when necessary.
Remember that documentation is your strongest ally in the chargeback process. Keep detailed records of all transactions and communications to support your case.
Have you ever had to file a chargeback before? I’d love to hear about your experiences in the comments below. And if you found this guide helpful, please share it with others who might benefit from this information.